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Shipping & Returns


For any questions please contact us by emailing Wine On Safari or by calling (818) 924-3131.

Our logistics partner is Aspiring Logistics Wine is shipped from the farm to your door via our bespoke shipping solution.  Wine is shipped under temperature-controlled conditions 

Wine is collected from the farm
Wine is packed in special protective polystyrene cartons
Airfreight to our US Hub 
Customs clearing
On-shipping via refrigerated hub to one of our hubs throughout the US
San Francisco
New York
Last mile deliver to your door via UPS / FedEx (The last leg is usually overnight, but is not under temperature controlled conditions). Early morning delivery can be arranged upon request


We strive to provide our customers with the highest quality products and service. Your satisfaction is our top priority. If you are dissatisfied with your order, please contact us within seven days of the date of your order for customer care assistance.

All wines sold are maintained at optimum conditions. We consider wine to be out of our control once it has been handed over to the shipper and we cannot be responsible for improper storage after it has been delivered. Therefore, once your wine order has been picked up by the common carrier for delivery, the wine becomes your responsibility. We are not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. We also cannot accept returns for the following: wines that do not coincide with personal tastes, wines that have been adversely affected by customer storage, and wines that have been otherwise damaged as a result of any other adverse condition occurring while the wines were in the your care.

If wine is shipped back, we will refund your credit card for the cost of the wine less shipping and handling once it is received. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.